Our terms of business are designed to allow you, the client, and NixonBrooke, to develop an absolutely clear picture of the project before any financial commitment is made.

Our in-project cost reporting system provides a weekly snapshot of costs and progress, to enable you to stay in control throughout.

Pre-contract period
At the outset, a client may know there is a problem but not be able to define it precisely - even less to describe its solution; at this stage, neither can we. Therefore, we expect to spend time with you, discussing your issues, before we can formulate an approach to the solution. We will then write a proposal covering terms of reference, approach, deliverables, timescales and costs. Only when both parties are satisfied with this document and have signed it, does a financial commitment exist. Our costs in preparing the proposal document are not re-charged to you.

In-contract period
Normally, our first product is a Project Definition Document. It is more detailed than the proposal and we use this document in our weekly reporting process to give progress-to-date and forecast-to-completion. We usually invoice on a targeted time & materials basis, but can take on fixed price or shared risk & reward, depending on the nature of the work.

Our aim is to put you, our client, firmly in the driving seat of our projects; in full knowledge of what has happened and is planned to happen. In short, there are 'no surprises'.