We have a solid methodology foundation and knowledge-base
built up over more than fifteen years. This has been
enhanced and extended to encompass each new wave of
technological change; and investment is ongoing to ensure
we remain at the forefront.
Our methods and know-how stem from research originally
undertaken at Harvard by Richard Nolan and David Norton.
They are designed to bridge the gap between the intuitive,
radical thinking needed to create strategy and the highly
analytical methods needed to codify different dimensions
of IT for performance measurement and management.
An extensive history of client projects has enabled
us to hone these methods to ensure practicability of
technique and robustness of the conclusions. It has
also contributed to a knowledge-base of performance
metrics and best practice from a wide range of business
sectors. As a result of our experience, our approach
is particularly appropriate to multinational organisations,
where the cultural and geographical overlays create
additional management complexity.
Graham Nixon joined KPMG/Nolan Norton in the late 80's.
He led the teams which built on the Nolan Norton methodologies,
ultimately developing a pan-European service as KPMG's
European Lead Partner of the World Class IT Practice.
KMPG have now licensed this material to NixonBrooke
and many of our people have come from this background.